What needed to change
Customers needed a credible way to understand electrical risks, schedule services and follow support requests, while the academy needed structured registration and learner access.
Back to work
Build Lab case study
De-Wilde Electrical
A full business and academy platform for electrical services, appointments, support, projects and practical training.
Core stack
Next.js • TypeScript • PostgreSQL • Prisma • Cloudinary
What I built
A database-backed electrical services platform combining public service information, appointment booking, support tickets, request tracking, project publishing, academy registration and learning resources.
Who the product serves
Homeowners, facilities, businesses, electrical students, technicians and administrators.
Core capabilities
Core capabilities behind the case study.
This section turns the project from a simple portfolio item into a useful breakdown visitors can understand.
Appointment booking
Support ticket submission
Request tracking
Electrical service catalogue
Project portfolio
Academy and student access
How the system is organised
Responsive full-stack web platform with database-managed services, bookings, tickets, academy records, projects and content.
Key implementation decisions
Built around two connected journeys: customers seeking safe electrical support and learners entering the academy.
Why the product matters
Connects marketing, customer service, maintenance support and academy administration in one manageable platform.
Challenges addressed
Challenges addressed behind the case study.
This section turns the project from a simple portfolio item into a useful breakdown visitors can understand.
Combining service and academy workflows
Keeping public actions simple
Managing operational records from admin
What the work reinforced
What the work reinforced behind the case study.
This section turns the project from a simple portfolio item into a useful breakdown visitors can understand.
A business website becomes more useful when every public promise connects to a manageable workflow.
Selected visuals
Interface atmosphere and workflow direction.
De-Wilde Electrical product preview
Outcomes
What the project improves beyond surface-level appearance.
The strongest work usually creates better clarity, better decision-making, stronger trust, and better operational flow.
Service booking
Support tracking
Academy access
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